Waste Management Specialist

4 weeks ago


Fort Myers, Florida, United States Southwest Waste Services Full time
Job Overview

Southwest Waste Services is a leading provider of waste management solutions in Southwest Florida. We are seeking a highly motivated and experienced Collections Specialist to join our team in Fort Myers, FL.

Key Responsibilities
  • Manage and resolve customer accounts, ensuring timely payments and resolving any issues that may arise.
  • Collaborate with internal departments to resolve customer complaints and improve overall customer satisfaction.
  • Utilize client portals to research and resolve payment discrepancies.
  • Develop and maintain strong relationships with customers, providing exceptional customer service and support.
  • Stay up-to-date with industry regulations and best practices, ensuring compliance with Florida Lien Law.
Requirements
  • 2-3 years of experience in collections, accounts receivable, and accounts payable.
  • Proficiency in Microsoft Office, particularly Excel for complex spreadsheets.
  • Familiarity with the waste management industry is a plus.
  • Strong verbal and written communication skills, with the ability to build positive relationships with customers.
  • Creative problem-solving skills to proactively address service and collections issues.
What We Offer
  • Competitive wages based on experience.
  • Monday to Friday daytime schedule.
  • Comprehensive Medical, Dental, and Vision benefits.
  • Generous Paid Time Off and vacation.
  • A robust 401K plan.
  • A supportive and enjoyable working environment.

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