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Senior Consultant, Hedge Fund Services
2 months ago
Northern Trust is a globally recognized financial institution with a rich history dating back to 1889. As a Fortune 500 company, we pride ourselves on providing innovative financial services and guidance to the world's most successful individuals, families, and institutions.
Our commitment to service, expertise, and integrity has earned us a reputation as a trusted partner in the financial industry. With over 130 years of experience and a team of over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
Job DescriptionThe HFS Client Service Solutions (CSS) team at Northern Trust is dedicated to elevating the client experience at Northern Trust Hedge Fund Services (HFS). As a Senior Consultant, you will play a pivotal role in enhancing client relationships and optimizing operational effectiveness across the bank.
Key Responsibilities- Client Relationship Management: Foster strong partnerships with clients by understanding their unique needs and advocating for them within HFS. Regularly engage with clients to discuss operational improvements and enhancements to their service experience.
- Operational Excellence: Coordinate with Operational Partners to maintain and execute daily, weekly, and monthly deliverable control checklists, ensuring all service targets and deadlines are achieved. Oversee the resolution of discrepancies and ensure seamless month-end workflows and handoff to the BackOffice teams.
- Leadership and Collaboration: Provide leadership and guidance to staff, fostering an environment which encourages employee participation, teamwork, and communication and overall excellent Client Servicing.
- Client-Centric Mindset: A strong focus on client satisfaction and proactive problem-solving.
- Technical Proficiency: Proficiency in Excel, with VBA knowledge considered a plus.
- Professional Experience: Minimum of 6 years in trade operations, reconciliations, hedge fund administration, or a related field.
- Communication Skills: Exceptional verbal and written communication abilities.
- Leadership and Collaboration: Proven leadership skills with a knack for building productive relationships across all levels of the organization.
- Client-Centric Mindset: A strong focus on client satisfaction and proactive problem-solving.
- Analytical Skills: Excellent project management and organizational skills, with an ability to prioritize effectively.
As a Northern Trust partner, you will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas. We value an inclusive workplace and understand flexibility means different things to different people. Apply today and talk to us about your flexible working requirements and together we can achieve greater.
