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Event Planning Assistant

2 months ago

Bethesda, Maryland, United States Aramark Full time
Job Summary

The Conference Planning Coordinator will provide exceptional support to the Conference Planning Management Team, ensuring seamless execution of events and conferences. This role requires a high level of organization, attention to detail, and excellent communication skills.

Key Responsibilities
  • Fulfill guest needs by providing administrative support, including copying, typing, and creating signs and nametags.
  • Support Conference Planners by creating agreements, forms, and files, and generating weekly distribution cover pages and reports.
  • Prepare daily schedules, cross-reference rosters and rooming lists, and process payments for meals and events.
  • Maintain existing filing systems, answer phones, and provide information to guests and colleagues.
  • Handle internal and external events efficiently, maximizing revenue generation while meeting client needs.
  • Correspond with customers, provide confirmations, and maintain accurate records.
  • Distribute communication documents, assist with mailing correspondence, and handle correspondence, signage, and post-con surveys.
  • Take requests from clients for add-on meetings and office space, create bookings, and maintain space holds.
  • Maintain receipt records, group files, and STO records, and provide excellent customer service.
  • Assist the Director of Conference Planning and Conference Planning Managers with special projects and perform other duties as assigned.
Requirements
  • At least two years of experience in meeting/conference support or an administrative role.
  • Positive attitude towards guests, customers, clients, and colleagues.
  • Experience with computer operations and basic knowledge of Delphi, Opera, and Microsoft Suite products.
  • Ability to follow policies and procedures accurately and maintain confidentiality.
  • Professional appearance and manner, with excellent communication and writing skills.
  • Excellent customer service experience and skills, with attention to detail and follow-up skills.
  • Ability to manage time efficiently, multitask, and prioritize tasks.
About Aramark

Aramark is a leading provider of food and facilities services, serving millions of guests every day. We are committed to providing exceptional service, quality, and value to our clients and customers. Our team members are the backbone of our organization, and we strive to create a positive and inclusive work environment that fosters growth and development.