Fitness Operations Manager

1 week ago


Charlottesville, Virginia, United States Grand Fitness Full time

At Grand Fitness Partners, we're passionate about enhancing people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.

We strive to deliver an exceptional Judgement Free member experience, and as a key member of our team, you'll play a vital role in achieving this goal.

Job Overview:

The Assistant Manager will work closely with the General Manager to oversee club operations, ensuring seamless execution of our Judgement Free Zone philosophy.

This involves leading a team of employees, providing continuous training and development opportunities, and fostering a positive, motivating work environment.

Responsibilities:

  • Lead a team of employees in delivering exceptional customer service and ensuring a clean, safe, and welcoming club environment.
  • Assist in scheduling, hiring, and training of team members to ensure optimal performance and compliance with Planet Fitness policies.
  • Develop and implement strategies to improve member engagement, retention, and satisfaction.
  • Maintain accurate records of employee performance, attendance, and training.
  • Conduct regular staff meetings to communicate company goals, recognize outstanding performance, and address any concerns or issues.
  • Manage inventory, maintain accurate financial records, and ensure timely payment processing.
  • Participate in on-call rotation to provide 24/7 support for club operations.

Requirements:

  • 1-2 years of management or supervisory experience in the fitness industry.
  • High school diploma/GED equivalent required; associate's degree or higher preferred.
  • Strong communication, leadership, and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and adapt to changing priorities.
  • Basic computer proficiency (Microsoft Suite) and ability to learn new systems quickly.
  • Physical demands include standing, walking, and lifting up to 50 pounds.
  • Subject to successful completion of a background check.

Compensation:

Competitive hourly wage: $17.50 per hour, plus benefits package including medical, dental, and vision insurance, vacation/sick time pay, and employee perks/discount program.



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