Fitness Operations Manager
1 week ago
At Grand Fitness Partners, we're passionate about enhancing people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
We strive to deliver an exceptional Judgement Free member experience, and as a key member of our team, you'll play a vital role in achieving this goal.
Job Overview:
The Assistant Manager will work closely with the General Manager to oversee club operations, ensuring seamless execution of our Judgement Free Zone philosophy.
This involves leading a team of employees, providing continuous training and development opportunities, and fostering a positive, motivating work environment.
Responsibilities:
- Lead a team of employees in delivering exceptional customer service and ensuring a clean, safe, and welcoming club environment.
- Assist in scheduling, hiring, and training of team members to ensure optimal performance and compliance with Planet Fitness policies.
- Develop and implement strategies to improve member engagement, retention, and satisfaction.
- Maintain accurate records of employee performance, attendance, and training.
- Conduct regular staff meetings to communicate company goals, recognize outstanding performance, and address any concerns or issues.
- Manage inventory, maintain accurate financial records, and ensure timely payment processing.
- Participate in on-call rotation to provide 24/7 support for club operations.
Requirements:
- 1-2 years of management or supervisory experience in the fitness industry.
- High school diploma/GED equivalent required; associate's degree or higher preferred.
- Strong communication, leadership, and problem-solving skills.
- Ability to work effectively in a fast-paced environment and adapt to changing priorities.
- Basic computer proficiency (Microsoft Suite) and ability to learn new systems quickly.
- Physical demands include standing, walking, and lifting up to 50 pounds.
- Subject to successful completion of a background check.
Compensation:
Competitive hourly wage: $17.50 per hour, plus benefits package including medical, dental, and vision insurance, vacation/sick time pay, and employee perks/discount program.
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