Customer Experience Leader
2 months ago
About the Role
We are seeking a highly skilled Senior Manager, Relationship Marketing Strategist to join our team at dentsu. As a key member of our customer experience team, you will be responsible for developing and executing strategic omni-channel marketing plans that drive business growth and customer engagement.
Key Responsibilities
- Lead the development of customer-centric marketing strategies that align with our clients' business objectives.
- Collaborate with cross-functional teams to design and implement data-driven marketing campaigns that drive customer acquisition and retention.
- Monitor industry trends and emerging technologies to stay ahead of the curve and identify new opportunities for growth.
- Develop and maintain strong relationships with key client stakeholders to ensure seamless execution and delivery of marketing initiatives.
- Provide strategic recommendations to clients on how to leverage data and analytics to inform their marketing decisions.
- Work closely with our creative and analytics teams to develop compelling marketing campaigns that drive business results.
Requirements
- Bachelor's degree in Marketing, Business, or related field.
- 7+ years of experience in data-driven marketing, with a focus on customer relationship marketing.
- 3+ years of experience working in an agency or consulting firm.
- Proven track record of developing and executing successful marketing campaigns that drive business growth.
- Strong analytical and problem-solving skills, with the ability to interpret complex data and develop actionable insights.
- Excellent communication and presentation skills, with the ability to effectively communicate marketing strategies and results to clients and stakeholders.
What We Offer
- A competitive salary range of $94,000-$152,375.
- A comprehensive benefits package, including medical, dental, and vision coverage.
- A generous 401(k) matching program.
- 22 paid holidays per year.
- A flexible vacation policy.
- Opportunities for career growth and professional development.
About dentsu
dentsu is a global leader in marketing and media, with a proven track record of delivering innovative solutions that drive business growth. We are committed to fostering a culture of diversity, equity, and inclusion, and to creating a workplace that is inclusive and supportive of all employees.
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