Shift Leader

10 hours ago


Columbia, South Carolina, United States Baskin Robbins Full time
About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at Dunkin' Donuts. As a Shift Leader, you will be responsible for leading a team of Crew Members to deliver exceptional customer service and achieve sales goals.

Key Responsibilities
  • Lead and motivate a team of Crew Members to achieve sales goals and deliver exceptional customer service
  • Coach and develop Crew Members to improve their skills and performance
  • Manage inventory, labor, and cash handling to ensure efficient operations
  • Maintain a clean and safe work environment
  • Provide excellent customer service and resolve customer complaints in a professional manner
Requirements
  • Previous experience in a leadership role in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and lead by example
  • Basic math skills and attention to detail
  • Ability to work a variety of shifts, including mornings, afternoons, and evenings
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for advancement and professional growth. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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