Customer Service Leader

4 weeks ago


West Columbia, South Carolina, United States Food Lion Full time
Job Summary:

Food Lion is seeking a highly motivated and customer-focused Customer Service Leader to join our team. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience, and maintaining high standards of customer satisfaction.

Key Responsibilities:

  • Provide fast, easy, flexible, and friendly service to customers, ensuring a positive shopping experience.
  • Assist the Customer Service Manager and Assistant Customer Service Manager in maintaining standards according to the Front End Standard Practice Manual.
  • Maximize sales through excellent customer service, ensuring a high level of customer satisfaction.
  • Perform tasks such as sales associate and customer lead as needed, ensuring service standards are maintained.
  • Ensure the MVP savings center KIOSK is filled with paper and properly working.
  • Perform all other duties as assigned.

Requirements:

  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.
  • Must meet minimum age requirements to perform specific job functions.
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Physical Requirements:

  • Ability to use computers and other communication systems required to perform job functions.
  • Perform repetitive hand and arm motions.
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
  • Pull or push up to 75 lbs. on occasion.
  • Stand 100% of the time, frequently walking short distances.
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners.
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator.
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level.
  • Meet established volume activity standards for the position.
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time.
  • Have sufficient visual ability to check ID cards, checks, invoices, and other written documents.

Equal Employment Opportunity:

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.

  • West Columbia, South Carolina, United States Security Finance Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, both on the phone and in-person.Key ResponsibilitiesProvide outstanding customer service and support to...


  • Columbia, South Carolina, United States Pilot Company Full time

    Job Title: Guest Services Leader IIAt Pilot Company, we are seeking a highly motivated and customer-focused Guest Services Leader II to join our team. As a key member of our store operations team, you will be responsible for supervising employees and ensuring the smooth operation of our facilities.Key Responsibilities:Supervise employees and provide guidance...


  • Columbia, South Carolina, United States TEKsystems Full time

    Job Title: Customer Service Representative Job Summary: We are seeking a highly skilled Customer Service Representative to join our team. As a key member of our contact center, you will be responsible for providing exceptional customer service to our clients. Key Responsibilities: Handle inbound and outbound calls to provide high-quality customer service in...


  • West Columbia, South Carolina, United States Total Comfort Service Center Inc Full time

    Job OverviewTotal Comfort Solutions is seeking a highly skilled Commercial HVAC Service Technician to join our team. As a key member of our service team, you will be responsible for delivering exceptional customer service and leading our team members to provide quality dedicated service to our clients.The ideal candidate will have a strong background in...


  • West Columbia, South Carolina, United States State Farm Insurance Full time

    Customer Service Representative Job SummaryAt State Farm Insurance, we're seeking a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, answering their inquiries, and resolving their issues in a professional and efficient manner.Key...


  • West Columbia, South Carolina, United States First Community Bancshares Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at First Community Bank (SC). As a key member of our banking team, you will be responsible for providing exceptional customer service, resolving customer issues, and promoting our bank's products and services.Key ResponsibilitiesProvide...


  • West Columbia, South Carolina, United States US Tech Solutions Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at US Tech Solutions.Job Summary:The Customer Service Representative will be responsible for providing exceptional customer service to our clients through various communication channels, including phone, email, and...


  • Columbia, South Carolina, United States Pilot Company Full time

    Job SummaryPilot Company is seeking a highly motivated and customer-focused Guest Services Leader II to join our team. As a key member of our store operations team, you will be responsible for supervising employees and ensuring the smooth operation of our facilities. If you have excellent customer service skills, are self-motivated, and able to work...


  • West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    We are currently hiring for a Customer Service Representative to join BlueCross BlueShield of South Carolina. In this role, you will provide prompt, accurate, and courteous responses to all customer inquiries. You will be responsible for resolving non-routine issues and providing exceptional customer service.Key Responsibilities:Respond to customer inquiries...


  • West Columbia, South Carolina, United States Family Dollar Full time

    Customer Service Representative Role at Family DollarAs a valued member of our team, you will be responsible for delivering exceptional customer service and creating a positive shopping experience for our customers. Your key responsibilities will include:Providing assistance to customers with their selection of merchandiseCompleting cash register...


  • West Columbia, South Carolina, United States Kangaroo Express Full time

    Key Responsibilities:Kangaroo Express Retail Customer Service Reps are responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment. They also work with the food program and assist with various tasks to ensure a positive customer experience.Benefits:Hiring immediately for a...


  • West Columbia, South Carolina, United States State Farm Insurance Full time

    Customer Service RepresentativeAt State Farm Insurance, we're looking for a skilled Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Assist customers with inquiries,...


  • West Columbia, South Carolina, United States Food Lion Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide fast, easy,...


  • West Columbia, South Carolina, United States Circle K Full time

    As a Customer Service Ambassador at Circle K, you will be responsible for delivering exceptional customer experiences and resolving customer issues in a timely and professional manner. Your key responsibilities will include:Key Responsibilities:Providing prompt and courteous customer service to ensure customer satisfactionRinging up all sales on the cash...


  • West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    Job SummaryWe are seeking a skilled Customer Service Advocate I to join our team at BlueCross BlueShield of South Carolina. As a key member of our customer service team, you will be responsible for providing prompt, accurate, and courteous responses to all customer inquiries.Key ResponsibilitiesRespond to customer inquiries in a timely and professional...


  • West Columbia, South Carolina, United States Terminix International Company, L.P. Full time

    Customer Care SpecialistAt Terminix International Company, L.P., we're committed to delivering exceptional customer service. As a Customer Care Specialist, you'll play a vital role in ensuring our clients receive the highest level of support.Your Key Responsibilities:Perform general office duties to maintain a smooth and efficient work environmentProvide...


  • West Columbia, South Carolina, United States BlueCross BlueShield of South Carolina Full time

    Job Summary:We are seeking a skilled Customer Service Advocate to join our team at BlueCross BlueShield of South Carolina. As a key member of our customer service team, you will be responsible for providing prompt, accurate, and courteous responses to all customer inquiries.Key Responsibilities:Respond to customer inquiries in a timely and professional...


  • West Columbia, South Carolina, United States State Farm Insurance Full time

    Customer Relations RepresentativeAt State Farm Insurance, we're seeking a skilled Customer Relations Representative to join our team. As a key member of our customer service team, you'll play a vital role in ensuring our customers receive exceptional service and support.Key Responsibilities:Assist customers with their insurance needs and provide solutions to...


  • West Columbia, South Carolina, United States SRS Distribution Full time

    The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers' needs in a timely and efficient manner. The Customer Service Associate will provide counter sales, phone assistance, and other help to our customers. Be instrumental in building our...


  • West Columbia, South Carolina, United States University of South Carolina Full time

    **Key Responsibilities:**As a Customer Service Representative at the University of South Carolina, you will be responsible for providing exceptional service to internal and external customers by assisting with account details, payments, tax information, deadlines, course registration activity, and other customer inquiries.**Key Skills:**Excellent...