Customer Service Associate I
1 month ago
Location
Remote Position
Employment Type
Part Time, 30 Hours/Week
Compensation
$21.84 per Hour
Industry
Banking Services
Position Summary
As a Member Service Representative I, you will play a crucial role in advocating for our members' financial well-being. Your primary responsibility will be to provide expert guidance on the financial solutions available through our institution, fostering strong relationships with members to ensure exceptional service delivery.
Key Responsibilities
- Acquire comprehensive knowledge of AltaOne's offerings to effectively advise members on products and services that promote their financial health.
- Conduct routine financial transactions, including cash handling, check processing, and member inquiries, ensuring accuracy and compliance with established protocols.
- Maintain a balanced cash drawer while adhering to security policies and procedures.
- Comply with all relevant regulations and internal policies, including the Bank Secrecy Act and the Patriot Act.
Experience
- Between six months to two years of relevant experience in a similar role.
- High school diploma or GED equivalent.
- Exhibit courtesy, tact, and diplomacy in all interactions, handling routine matters with professionalism.
- Primarily sedentary work with occasional lifting of up to 10 lbs; ability to operate standard office equipment and perform computer work for extended periods.
- Ability to work in a climate-controlled office setting with moderate noise levels.
- Work independently with minimal supervision while effectively collaborating as part of a team. Demonstrate clear communication skills and the ability to manage stress while maintaining high standards of customer service.
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Customer Service Associate I
4 weeks ago
Boron, California, United States AltaOne Federal Credit Union Full timeJob OverviewLocationRemote Work Option AvailableEmployment TypePart-Time, 30 Hours/WeekCompensation$21.84 per HourIndustryBanking ServicesPosition SummaryAs a Member Service Representative I, you will act as a financial advocate for our members, assisting them in achieving their financial goals. Your role will involve providing insightful guidance on the...
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Customer Service Associate I
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Boron, California, United States AltaOne Federal Credit Union Full timeJob OverviewLocationRemoteEmployment TypePart Time (30 Hours/Week)Compensation$21.84 per hourIndustryBankingPosition SummaryRole OverviewAct as a dedicated advocate for members, promoting their financial well-being. Offer insights and assistance regarding financial products available through the credit union, while fostering enduring relationships with...
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