Retail Sales Specialist
1 week ago
Position Overview
At Crate and Barrel, we are dedicated to fostering a lifestyle filled with purpose and joy, enhancing the modern home experience. With a robust team of over 8,000 associates across various locations, we collaborate to achieve remarkable results and innovate continuously. Our commitment to our customers and our passion for quality home furnishings have been the cornerstone of our success since our inception in 1962.
We are seeking a motivated individual with a welcoming attitude to take on the role of Sales Associate.
As a Sales Associate, you will play a pivotal role in shaping our customers' shopping experiences. Your genuine enthusiasm for our products will create an inviting atmosphere that encourages customer engagement and loyalty. Under the guidance of the Assistant Store Leader and Team Leader, your responsibilities will include meeting sales targets, becoming knowledgeable about our offerings, addressing customer inquiries, and maintaining an organized and appealing sales environment.
Key Responsibilities
- Drive sales growth and profitability through effective selling techniques, teamwork, and exceptional customer service to ensure a memorable experience for every customer.
- Uphold company standards in sales, customer interaction, visual presentation, and collaboration.
- Acquire comprehensive knowledge of all products and stay updated with the latest information.
- Remain informed about product details, internal communications, and current marketing strategies.
- Ensure consistent coverage of the sales floor and adhere to assigned schedules.
- Maintain store displays and assist with general store upkeep as directed by management.
- Engage with customers actively, assisting them in product selection and processing orders or returns efficiently.
- Exhibit outstanding service by demonstrating a positive demeanor and enthusiasm towards both the role and the company in all communications.
- Relay customer feedback to management regarding policies, product requests, and suggestions for improvement.
- Support and uphold sales and service objectives as outlined by leadership.
- Contribute to all initiatives aimed at maximizing sales growth and profitability across various business channels.
Qualifications
- Previous experience in customer service or retail is preferred.
- Strong reading, writing, and verbal communication skills in English.
Physical Requirements
- Ability to lift and/or move up to 50 pounds; assistance is available for heavier items.
- Full-Time candidates should have flexible availability for weekdays, evenings, and weekends.
- Part-Time candidates should be available to work at least two weekend days and one weekday or evening.
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