Retail Sales Specialist

2 weeks ago


Alpharetta, United States Crate and Barrel Full time

Position Overview

At Crate and Barrel, we are dedicated to fostering a lifestyle that brings joy to modern living. With a robust team of over 8,000 associates across numerous locations in the U.S. and Canada, we collaborate to achieve outstanding results and drive innovation. Our commitment to our customers and our passion for quality home furnishings define our brand, which has been evolving since our inception in 1962.

We are seeking a motivated individual with a welcoming attitude to take on the role of Sales Associate.

As a Sales Associate at Crate and Barrel, you will play a pivotal role in enhancing our customers' shopping experience. Your genuine enthusiasm for our products will create an inviting atmosphere that encourages customer loyalty. Working closely with the Assistant Store Leader and Team Leader, Sales, your daily responsibilities will include meeting sales targets, becoming knowledgeable about our product offerings, assisting customers with inquiries, and maintaining an organized and inviting sales floor.

Key Responsibilities

  • Drive sales growth and profitability through effective selling techniques, teamwork, and exceptional customer service, ensuring a positive experience for every customer.
  • Uphold company standards in sales, customer service, visual merchandising, and collaboration.
  • Acquire a comprehensive understanding of all products and stay informed about the latest updates.
  • Keep abreast of product information, internal communications, and current marketing initiatives.
  • Ensure adequate sales floor coverage and adhere to assigned schedules.
  • Maintain store displays and assist with general store upkeep as directed by management.
  • Engage with customers, assist in product selection, and process orders or returns efficiently.
  • Exhibit a positive attitude and enthusiasm towards the role and the company, providing excellent service to all customers.
  • Relay customer feedback to management regarding policies, product requests, and suggestions.
  • Support the achievement of store sales and service goals as communicated by leadership.
  • Contribute to initiatives across all business channels to enhance company sales growth and profitability.

Qualifications

  • Previous experience in customer service or retail is preferred.
  • Strong reading, writing, and verbal communication skills in English.

Physical Requirements

  • Ability to lift and/or move up to 50 pounds; assistance available for heavier items.
  • Full-Time positions require flexible availability, including weekdays, evenings, and weekends.
  • Part-Time positions require availability for at least two weekend days and one weekday or evening.

Seeking the Right Fit?

We value a diverse workforce and are committed to creating an inclusive environment for all employees.



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