Customer Service Representative

4 weeks ago


Enon Valley, Pennsylvania, United States 7-eleven Full time
Customer Care Phone Agent

As a Customer Care Phone Agent at 7-Eleven, you will be responsible for providing exceptional customer service to our valued customers via phone or email. Your primary duties will include answering incoming customer service calls, performing data entry of accurate and detailed information into the Customer Service Claims database, and reviewing and making necessary changes and/or updates to Speedy Rewards accounts.

Key Responsibilities:
  • Answer incoming customer service calls and provide timely and effective resolutions to customer inquiries.
  • Provide an exceptional customer experience by being responsive, empathetic, and knowledgeable about our products and services.
  • Perform data entry of accurate and detailed information into the Customer Service Claims database.
  • Review and make necessary changes and/or updates to Speedy Rewards accounts.
  • Maintain knowledge of the ever-changing promotions that have an effect on customers.

Why Work at 7-Eleven?

We are committed to providing our customers with the best possible service, and we are looking for talented individuals who share our passion for delivering exceptional customer experiences. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding career opportunity, we encourage you to apply.



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