Receptionist

1 week ago


San Antonio, Texas, United States Andretti Indoor Karting & Games Full time
Job Summary

We are seeking a highly skilled and enthusiastic Receptionist to join our team at Andretti Indoor Karting & Games in San Antonio. As the first point of contact for guests and event clients, you will be responsible for providing exceptional customer service, anticipating guest needs, and exceeding expectations.

Key Responsibilities
  • Welcome guests with a warm and friendly demeanor, ensuring a positive first impression.
  • Answer phone calls promptly and efficiently, following up on any missed calls.
  • Manage voicemails and messages, ensuring timely responses to guests and colleagues.
  • Screen calls for department managers and other Andretti management personnel, providing support as needed.
  • Maintain office security by adhering to safety procedures and controlling access to the reception desk.
  • Perform various administrative tasks, including filing, faxing, photocopying, and transcribing.
  • Receive and sort daily mail and deliveries, ensuring timely processing.
  • Utilize Microsoft Office Suite applications to create and run documents as needed.
  • Anticipate and respond to guest needs in a friendly and positive manner, demonstrating a sense of urgency.
  • Assist with guest recovery and notify managers to ensure positive guest experiences.
  • Stay up-to-date on Andretti brand, product, and policies, providing accurate information to guests and colleagues.
  • Communicate clearly and professionally, interacting enthusiastically with guests and fellow coworkers.
  • Work collaboratively with other departments to meet guest needs and contribute to a positive work environment.
  • Monitor guests for safety and guideline adherence, ensuring a secure and enjoyable experience.
  • Attend required department and company meetings, staying informed on company policies and procedures.
  • Maintain a clean and safe work area, adhering to Andretti Indoor Karting & Games policies and procedures.
About Andretti Indoor Karting & Games

We are a rapidly growing Family Entertainment company with six locations in Florida, Texas, and Georgia. Our facilities feature high-speed indoor karting, immersive virtual reality simulators, arcade games, and sophisticated restaurants and event spaces. We offer a dynamic and supportive work environment, with opportunities for growth and development.

Requirements
  • High school diploma or equivalent.
  • Excellent communication and interpersonal skills.
  • Ability to work varying shifts, including nights, weekends, and holidays.
  • Physical stamina to stand for extended periods and lift up to 15 pounds.

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