Receptionist

4 days ago


San Antonio, Texas, United States PDS Health Full time
Job Title: Receptionist

We are seeking a highly skilled and organized Receptionist to join our team at PDS Health. As a Receptionist, you will be the first point of contact for patients and guests, providing a warm and welcoming experience.

Key Responsibilities:
  • Model company culture and values by providing exceptional patient care and service.
  • Support the patient experience by ensuring a smooth and efficient check-in process.
  • Schedule appointments and manage patient flow to ensure a productive day for healthcare providers.
  • Communicate effectively with patients and guests, handling phone calls and in-person interactions with professionalism and empathy.
  • Manage front office tasks, including posting payments and maintaining accurate patient records.
  • Stay up-to-date on practice management system knowledge and ensure accurate patient information.
  • Participate in daily morning huddles and team meetings to stay informed and aligned with company goals.
Requirements:
  • High School Diploma or equivalent required.
  • Prior experience in a healthcare or administrative setting preferred.
Preferred Qualifications:
  • Prior course work or on-the-job training in dentistry, insurance, or business.
Knowledge, Skills, and Abilities:
  • Knowledge of office practices, technology applications, and patient insurances.
  • Results-oriented with a focus on patient satisfaction and operational efficiency.
  • Patient advocate with excellent communication and interpersonal skills.
  • Process-focused operator with attention to detail and ability to manage multiple tasks.
  • Financial acumen with understanding of profit drivers and local market trends.
  • Influencer with ability to create a positive and productive work environment.
Benefits:
  • Medical, dental, and vision insurance.
  • Paid time off.
  • Tuition reimbursement.
  • 401K.
  • Paid time to volunteer in the local community.

PDS Health is an Equal Opportunity Employer. We celebrate diversity and are united in our mission to create healthier and happier team members.


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