Assistant Branch Manager

5 days ago


Marble Falls, Texas, United States Austin Telco FCU Full time
Job Summary

Austin Telco Federal Credit Union is seeking a highly skilled and experienced Assistant Branch Manager to join our team. As a key member of our leadership team, you will be responsible for leading and collaborating with a dedicated team to provide exceptional customer service and drive business growth.

Key Responsibilities
  • Leadership and Team Management: Directly supervise employees in the teller department, providing guidance, training, and support to ensure excellent customer service and operational efficiency.
  • Customer Service: Provide accurate, courteous, and prompt service to members, both over the phone and in-person, ensuring a positive banking experience.
  • Operations Management: Oversee the opening and closing of the branch, manage cash handling, and ensure compliance with security procedures.
  • Business Development: Identify opportunities to cross-sell credit union services, promoting financial products and services to members.
  • Training and Development: Participate in training sessions and develop skills to stay up-to-date with industry trends and best practices.
Requirements
  • Education and Experience: High school diploma or general education degree (GED) and two to three years of related experience in a supervisory capacity.
  • Good Credit Standing: Must have good credit standing and be willing to undergo a background check and drug screening.
What We Offer
  • Competitive Salary: $45,000 to $65,000 per year.
  • Benefits Package: Medical, dental, vision, holiday pay, vacation and sick leave, 401(k), pension, tuition reimbursement, volunteer opportunities, and more.


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