Commercial Banking Team Lead

5 days ago

Torrance, California, United States Cathay Bank Full time

Job Summary

Cathay Bank is seeking a highly skilled and experienced Branch Manager to lead our commercial banking team. As a key member of our management team, you will be responsible for driving business growth, managing branch operations, and ensuring exceptional customer service.

Key Responsibilities

  • Business Development
    • Develop and implement business strategies to drive growth and revenue
    • Build and maintain strong relationships with clients and stakeholders
    • Identify and pursue new business opportunities
  • Branch Operations
    • Oversee branch management, including staff supervision and performance management
    • Ensure compliance with bank policies and procedures
    • Manage branch budgets and financial performance
  • Customer Service
    • Ensure exceptional customer service and satisfaction
    • Resolve customer complaints and issues
    • Develop and implement customer retention strategies
  • Leadership and Team Management
    • Lead and motivate a high-performing team
    • Develop and implement training programs to enhance staff skills and knowledge
    • Coach and mentor staff to achieve business objectives

Requirements

  • Education
    • College degree in business or finance
  • Experience
    • At least 3-5 years of banking experience, including 2 years of branch management experience
  • Skills and Abilities
    • Strong leadership and management skills
    • Excellent communication and interpersonal skills
    • Ability to analyze data and make informed business decisions
    • Knowledge of commercial lending products and services

Benefits

Cathay Bank offers a competitive salary and benefits package, including medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

Equal Opportunity Employer

Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We believe in diversity, equity, and inclusion in the workplace. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.

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