Customer Service Branch Associate Specialist

1 day ago


Iowa City, Iowa, United States The Sherwin-Williams Company Full time
Job Overview
The Sherwin-Williams Company is seeking a motivated and detail-oriented Customer Service Branch Associate Specialist to join our team at Automotive Branch #9228 in Johnson City, TN. As a key member of our branch team, you will be responsible for receiving and preparing orders, safely moving, loading, and delivering products to customers while providing exceptional customer service.

Job Responsibilities:
  • Prepare orders for delivery or pickup according to schedule (load, pack, wrap, label, ship)
  • Load and unload products from deliveries
  • Operate and maintain warehouse vehicles and equipment
  • Assist customers in person and over the phone by determining needs and presenting appropriate products and services
  • Process sales transactions accurately and consistent with policies and procedures
  • Deliver products to the customer in a safe and timely manner
  • Communicate and cooperate with supervisors and coworkers
  • Keep a clean and safe working environment and optimize space utilization
  • Follow quality service standards and comply with procedures, rules and regulations
  • Ensure that the stockroom is organized
  • Operate tinting, mixing, and color matching equipment, as needed

Salary: $40,000 - $55,000 per year based on experience

Requirements:
  • Must be at least eighteen (18) years of age
  • Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
  • Must have a valid, unrestricted Driver's License
  • Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
  • Must be willing to work all scheduled hours, with or without reasonable accommodation


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