Patient Service Representative Lead
3 days ago
We are seeking a highly skilled Patient Service Representative Lead to join our team at NorthShore University HealthSystem. As a key member of our patient service team, you will be responsible for providing exceptional patient care and support to our patients and families.
Key Responsibilities- Provide leadership and guidance to patient service representatives to ensure excellent patient care and service.
- Develop and implement processes to improve patient satisfaction and experience.
- Collaborate with healthcare teams to ensure seamless patient care and communication.
- Manage and resolve patient complaints and concerns in a timely and professional manner.
- Stay up-to-date with changing healthcare policies and procedures to ensure compliance and quality care.
- High school diploma or equivalent required.
- One year of previous business office or clinic experience preferred.
- Previous insurance and managed care experience a plus.
- Career pathways for professional growth and development.
- Competitive medical, dental, and vision benefits.
- Tuition reimbursement and education assistance.
- Free parking at designated locations.
- Wellness program and savings plan.
- Health savings account options.
- Retirement options with company match.
- Paid time off and community involvement opportunities.
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Patient Service Representative
3 weeks ago
Naperville, Illinois, United States NorthShore University HealthSystem Full timePatient Service Representative **Job Summary** We are seeking a highly skilled Patient Service Representative to join our team at NorthShore University HealthSystem. As a Patient Service Representative, you will be responsible for providing exceptional patient care and administrative support to our patients and healthcare teams. **Key...
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Patient Service Representative
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