Automotive Service Representative

3 days ago


Naperville, Illinois, United States Delta Sonic Full time

Job Overview

Delta Sonic is seeking a highly skilled and customer-focused Automotive Service Representative to join our team. As a key member of our service team, you will be responsible for providing exceptional customer service, educating customers on our products and services, and ensuring a positive experience for every customer who visits our state-of-the-art automotive service shops.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Educate customers on our products and services, including oil change services, maintenance schedules, and service requirements.
  • Transact customer purchases, maintain proper cash handling procedures, and follow all position-specific procedures.
  • Maintain a clean and organized work environment, ensuring the maintenance and cleanliness of shop premises.
  • Work collaboratively with other team members to achieve sales and customer satisfaction goals.

Requirements

  • Must be 18 years of age and possess a valid driver's license.
  • Prior experience in automotive service writing, customer service, and/or sales is required.
  • Excellent communication skills and a passion for providing great customer service.
  • Unwavering honesty and integrity.
  • Courteous and professional demeanor.
  • A detail-oriented mindset.
  • Ability to work with a sense of urgency.
  • Ability to stand, walk, and bend for long periods of time.
  • Ability to lift moderate amounts of weight.
  • Willingness to work a flexible schedule.

About Delta Sonic

Delta Sonic is a leading provider of automotive services, recognized nationally as a Top Place to Work. We offer a positive work culture, flexible schedules, team member discounts, scholarship opportunities, and benefit options. Our team members enjoy a fun, team-oriented culture and are valued for their contributions to our success.



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