Senior Product Manager

7 days ago

Arlington Heights, Illinois, United States PayPal Full time
Job Description

At PayPal, we're revolutionizing commerce globally by connecting consumers and merchants with personalized shopping experiences. We're seeking a highly motivated, self-starter Product Manager to join our Checkout AI team to help achieve this mission.

Key Responsibilities
  • Define and build the next generation of AI-driven experiences at PayPal, working across our data platform teams and operating as a key driver of our AI product strategy.
  • Drive product and platform vision and create capabilities that add value to both merchants and consumers, identifying new unmet opportunities and gaps in the portfolio by analyzing the market and ecosystem.
  • Collaborate cross-functionally in defining the personalization opportunities across the consumer journey and define best-in-class personalization experiences for PayPal consumers globally.
  • Evangelize, communicate, and influence by driving alignment on vision, roadmap, investment needs, risks, and opportunities with large cross-functional teams and leaders, including C-level executives.
  • Develop experiments playbook so our models and teams are constantly learning and developing, and evangelize a strong point of view on how to improve KPIs.
  • Execute with excellence in a cross-functional setting, building strong relationships with key stakeholders (data engineers, software engineers, product analytics, merchant tech, and other business teams).
  • Run lean experiments to learn and develop a strong point of view on how to improve KPIs, defining and measuring key AI platform performance indicators to evaluate and understand product value, performance, and compute costs.
  • Identify new opportunities based on research, industry trends, and best practices, driving innovation and platform improvements.
  • Deliver results, owning business outcomes and being responsible for hitting experience and revenue targets.
Requirements
  • 2+ years of experience in AI product development
  • 4+ years of experience in product management, with demonstrated success in launching and scaling multiple 0-1 products
  • Technical and business acumen with identity, data normalization, data usage limitation, and AI-driven personalization product background are critical, along with demonstrated experience in defining and driving transformation initiatives.
  • Experience inspiring and mobilizing all levels of the organization with your product vision, data-centric thinking, and customer/developer passion.
  • Being comfortable in navigating ambiguity and establishing an iterative roadmap and experimentation culture.
  • Defining the product and customer experience with high-quality business requirements and user stories while managing the scope of each product release and refining the technology architecture and scalability for the use case.
  • Helping the teams move forward swiftly with rigor, speed, and transparency in decision-making, removing roadblocks, setting a consolidated vision, and collaborating with excellence across all functions.
Desired Qualifications
  • MBA or Masters in STEM fields
  • Highly skilled problem-solving and technical skills, demonstrating a tech-savvy approach and love to stay on top of industry trends.
  • Excellent and effective interpersonal and communication skills (written, verbal, and listening).
  • Self-starter who doesn't hesitate to proactively approach learning fast.
  • Skilled at working with cross-functional groups and matrix organizations in multiple geographies to manage multiple projects simultaneously.
  • Experience in areas like e-commerce, checkout, payments, and/or risk domain - a plus.
  • A 'can do' spirit combined with high energy and a positive attitude.

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