Academic Advisor

6 days ago

Greensboro, North Carolina, United States InsideHigherEd Full time
Job Description

Job Title: Academic Advisor

Job Summary: We are seeking a highly motivated and experienced Academic Advisor to join our team. The successful candidate will be responsible for delivering comprehensive advising to an assigned caseload of transfer students from the point of admission through their first semester.

Key Responsibilities:

  • Advise an assigned caseload of transfer majors or academic recovery students, depending on evolving student demographics and academic needs.
  • Provide supplemental advising assistance to students related to major/minor exploration and/or degree requirements, financial aid appeals, course selection, graduation plan tutorials, etc.
  • Counsel students on creating action plans in response to academic flags raised in Starfish, UNCG's early alert system.
  • Serve as an on-call advisor to support other advising center's drop-in hours
  • Respond to queries from students, faculty, staff, and parents/families as appropriate (within the parameters of FERPA)
  • Refer students to appropriate campus and academic resources for additional support.
  • Support the transition of advisees to their assigned major advisors during their first semester of enrollment.

Requirements:

  • Master's Degree in Higher Education, Counseling, or related field from an accredited four-year college or university OR Bachelor's degree from an accredited four-year institution and a minimum of 2 years of experience contributing to student success initiatives in a higher education setting;
  • Bilingual in Spanish
  • Experience working within the field of academic advising or in developing and implementing services/initiatives to support college student transition, success, and retention.
  • Strong understanding of the needs and challenges facing Latinx and other marginalized student groups
  • Exceptional interpersonal and relationship-building skills
  • Ability to multi-task and balance multiple priorities or projects in a faced-paced work environment
  • Excellent verbal and written communication skills
  • Ability to work a flexible schedule which includes days/evenings/weekends as needed.

Preferred Qualifications:

  • Proficient computer skills (MS Office, Ellucian BANNER)
  • Experience working with faculty, staff, and students in a professional environment.
  • Experience collaborating with faculty, staff, and students from a variety of academic disciplines and administrative units.
  • Strong organization skills, ability to handle multiple tasks, establish work priorities, respond to unanticipated student or faculty needs, and work well as part of a team.
  • Master's degree preferred in Higher Education, Counseling, or related field from an accredited four-year college or university.

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