Customer Service Lead Manager

5 days ago


Panama City Beach, Florida, United States Burlington Stores Full time
Customer Service Lead Job Description

Our Burlington Stores, Inc. is seeking a highly skilled and motivated Customer Service Lead to join our team in Panama City Beach. As a key member of our store staff, you will be responsible for providing exceptional customer service, leading day-to-day customer service initiatives, and inspiring your colleagues to do the same.

Key Responsibilities:

  • Customer Service Excellence: Deliver consistently great experiences to all customers with a high level of professionalism.
  • Team Leadership: Model company core values, Our Burlington philosophy, and back of house standards for the rest of the receiving team.
  • Operational Efficiency: Maintain a neat and orderly front end area, troubleshoot issues with registers and transactions.

Requirements:

  • Flexible schedule including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing 40 lbs or more.
  • Ability to stand and walk for extended periods.

Benefits:

  • $14.50 per hour base pay.
  • Competitive wage.
  • Flexible hours.
  • Associate discount.
  • Part-time associates may be eligible for benefits package including medical coverage and 401(k) plan.
  • Up to 4 hours of paid time off annually after one year of service.
  • 8 paid holidays.
  • Paid sick time in accordance with applicable law.


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