Customer Service Liaison

3 weeks ago


Panama City Beach, Florida, United States Jim Dickerson - State Farm Agent Full time
About the Role

The Customer Service Liaison is responsible for developing leads, scheduling appointments, and identifying customer needs to market appropriate products and services. This is an excellent opportunity for individuals who enjoy working with people and have a passion for delivering exceptional customer service.

Salary Estimate: $25-$35 per hour plus commission/bonus

Benefits: Hourly pay, paid time off, growth potential/Opportunity for advancement within my agency, licensing paid by agent

Responsibilities:

  • Establish customer relationships and follow up with customers, as needed
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services

Requirements:

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment


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