Technical Services Coordinator

6 days ago


Lake Darby, Ohio, United States i2 Security Solutions Full time

Job Description: Service Manager

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i2 Security Solutions is seeking an experienced Service Manager to join our team. The successful candidate will be responsible for overseeing the day-to-day operations of our field customer services team and helping manage the service dispatch desk position.

Key Performance Indicators:

  • Team performance and professional development.
  • Client satisfaction and service request resolution rate.
  • Timely completion of service calls and maintenance services agreements.
  • Quality control measures and customer satisfaction ratings.
  • Inventory, tool, and equipment management efficiency.

The estimated salary range for this position is $80,000 - $110,000 per year, depending on experience.



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