Electronic Banking Specialist

7 days ago


Lake Darby, Ohio, United States Forge Federal Credit Union Full time
Job Description

Federal credit unions are institutions that provide financial services to their members. They offer a range of products and services, including share accounts, loans, and electronic banking solutions.

We are seeking an MSR/EFT Coordinator at Forge Federal Credit Union. The successful candidate will be responsible for managing the day-to-day operations of our electronic banking systems, ensuring accurate and timely processing of transactions.

The role involves:

  • Member Service: Providing exceptional service to our members through phone, email, or in-person interactions.
  • Audit Support: Assisting management with preparing for audits by maintaining accurate records and providing necessary documentation.
  • Daily Reconciliations: Conducting daily reconciliations to ensure accuracy and completeness of all transactions.
  • EFT Processing: Managing Electronic Funds Transfer (EFT) processing, including ACH payments and debit card transactions.
  • Card Services: Developing and maintaining expertise in card services, financial products, and banking services.

To excel in this role, you will require:

  • 2+ years of experience in electronic services within a financial institution, preferably a credit union.
  • Excellent communication skills to interact with members and staff.
  • Pc skills and ability to operate in a fast-paced environment.
  • Multitasking and problem-solving skills to handle complex issues.

This is a full-time position with a competitive salary of $55,000-$65,000 per year. Additional benefits include health insurance, retirement plans, and paid time off.

Forge Federal Credit Union offers a dynamic work environment, opportunities for professional growth, and a commitment to excellence. If you are passionate about delivering exceptional member experiences, we encourage you to apply.



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