Application System Assurance Analyst
3 weeks ago
The estimated salary for this role is $90,000 - $125,000 per year.
OverviewEarly Warning is a fast-growing company with an entrepreneurial spirit offering competitive compensation, exceptional benefits, and a fun, casual atmosphere filled with opportunity. We create amazing payments experiences that protect and advance the global financial system.
Job SummaryWe are seeking an Application System Assurance Analyst to join our team at Early Warning. This role involves providing critical production application, system, and network support, overseeing file processing, and ensuring processing jobs are completed as scheduled.
The ideal candidate will have excellent analytical and problem-solving skills, be able to communicate effectively with stakeholders, and have a strong understanding of computer operations and application support.
Responsibilities:- Monitor system and network environmental performance to identify potential issues
- Provide initial triage, troubleshooting, and user support via phone, email, or internal ticketing systems
- Develop self-service tools to assist customers in resolving issues
To succeed in this role, you will need to have a high school diploma and at least 2 years of relevant work experience. You should also be familiar with Windows, Linux, and IBM Mainframe operating systems, as well as Microsoft Office applications.
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