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Sales and Customer Service Representative

2 months ago

Glen Ellyn, Illinois, United States Massage Envy Full time
{"title": "Sales and Customer Service Associate", "description": "Overview

At Massage Envy Glen Ellyn, we're passionate about helping others feel their best. As a Sales and Customer Service Associate, you'll play a key role in delivering an exceptional experience for our clients and growing our member base.

Perks and Benefits
  • Competitive hourly rate of $15-$16 plus bonuses and commissions
  • Employer-paid healthcare, including medical, dental, and vision plans
  • Matching 401(k) plan
  • Paid time off for all employees, based on hours worked
  • A flexible schedule for a better work-life balance
  • A free massage, skincare, or stretch session each month
  • 10% discount on all products and 10% commission back
Responsibilities
  • Provide outstanding customer service and help clients feel valued and understood
  • Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
  • Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
  • Help grow and retain a client base both in-person and through phone/email outreach
Culture and Support
  • Trained leadership that is invested in your success
  • Award programs, such as Sales Associate of the Year
  • A caring community that celebrates individuality and shares knowledge

If you're passionate about helping others and committed to delivering exceptional service, we'd love to hear from you.

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