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Healthcare Support Specialist
2 months ago
Oscar Medical Group is seeking a dedicated Medical Assistant to enhance our Oscar Primary Care team.
At Oscar Medical Group, we are transforming healthcare delivery. Our mission is to assist each member in achieving their healthcare objectives in a tailored manner. We are in search of innovative professionals who envision a better future and challenge the norms of healthcare.
Position Summary:
In this role, you will provide essential support to a Care Team comprising physicians and Advanced Practice Providers (APPs) in delivering patient care. Your responsibilities will include gathering pertinent medical information from patients and managing administrative tasks related to practice and patient requirements.
This is a full-time role requiring 40 hours per week, with working hours spanning from 7am to 10pm EST based on operational needs.
Work Environment:
Oscar Medical Group promotes a hybrid work culture where all employees, regardless of their work type or location, feel connected to their colleagues, our culture, and our mission.
This position allows for remote work. Candidates must reside in specific states, which may change over time.
Compensation:
The hourly wage for this position is $20. Additionally, employees are eligible for benefits and accrue vacation time monthly, up to 10 days per year.
Key Responsibilities:
- Facilitate live video virtual check-ins and check-outs for patients.
- Provide live phone and messaging assistance to patients.
- Support your Care Team, including virtual physicians, APPs, and RNs.
- Assess each patient's medical needs from initial contact through care coordination to resolution.
- Assist with the ordering process, including sending requisition forms and coordinating referrals.
- Ensure communication with providers after referrals, including collecting patient notes.
- Schedule follow-up appointments with patients.
- Contact providers and facilities to clarify information and assist with complex cases.
- Coordinate with internal and external parties to meet patient needs (Laboratories, Imaging Facilities, Pharmacies, Vendors).
- Adhere to all applicable laws and regulations.
- Perform other duties as assigned.
Qualifications:
- Minimum of 1 year of experience as a Medical Assistant in a primary care, urgent care, or multi-specialty clinic.
- Medical Assistant Certification or Diploma required.
Preferred Qualifications:
- Experience in a virtual practice setting.
- Fluency in Spanish (reading, writing, and speaking).
Oscar is committed to fostering an inclusive environment where individuals can be their authentic selves and feel supported. We are dedicated to transforming healthcare, enriched by our diverse backgrounds and perspectives.
Compensation Transparency: Final salary offers are determined by various factors, including relevant skills, education, and experience. Full-time employees are eligible for a comprehensive benefits package.
Reasonable Accommodation: Oscar applicants are evaluated solely based on qualifications, without regard to disability or need for accommodation. Applicants requiring reasonable accommodations during the application process should reach out to the Oscar Benefits Team.
California Residents: For details regarding our collection, use, and disclosure of applicants' personal information, please refer to our Notice to Job Applicants.
