Healthcare Support Specialist

3 weeks ago


Phoenix, Arizona, United States Serenity Healthcare Full time
Job Description

Healthcare Support Specialist

Serenity Healthcare is revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Healthcare Support Specialist for our team. Your primary responsibility will be helping patients heal using TMS treatment.

Responsibilities

  • Be the face of Serenity Healthcare
  • One on one coaching and commitment to patients during treatment
  • Graduate Serenity's paid TMS training program
  • Own outcomes of patient treatment

Qualifications

  • High School Diploma/ GED
  • Strong customer service mindset
  • Three years' work experience in customer service required
  • Excellent verbal and written communication, and basic math skills
  • Well-versed in de-escalation skills and ability to connect with individuals

Benefits

  • Accelerated healthcare career growth – rapid advancement opportunities
  • Insurance benefits (Medical, Dental, Vision) and 401K
  • 20 days off annually (10 PTO days and 10 Holidays)
  • Employee access to Serenity's treatment options

About Serenity Healthcare

Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.

Job Details

Job: Full-time (7.5-hour shift)

Office Hours: Monday-Friday: 6 am-9 pm, Saturday: 7 am-7 pm

This position is contingent on successfully completing a criminal background check.


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