Healthcare Support Specialist
3 weeks ago
Healthcare Support Specialist
Serenity Healthcare is revolutionizing the field of healthcare by providing patients with access to TMS treatment. We are seeking a Healthcare Support Specialist for our team. Your primary responsibility will be helping patients heal using TMS treatment.
Responsibilities
- Be the face of Serenity Healthcare
- One on one coaching and commitment to patients during treatment
- Graduate Serenity's paid TMS training program
- Own outcomes of patient treatment
Qualifications
- High School Diploma/ GED
- Strong customer service mindset
- Three years' work experience in customer service required
- Excellent verbal and written communication, and basic math skills
- Well-versed in de-escalation skills and ability to connect with individuals
Benefits
- Accelerated healthcare career growth – rapid advancement opportunities
- Insurance benefits (Medical, Dental, Vision) and 401K
- 20 days off annually (10 PTO days and 10 Holidays)
- Employee access to Serenity's treatment options
About Serenity Healthcare
Serenity is a leader in the field of healthcare technology. Using advanced medical devices recently released to market, we give our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we push ourselves daily to help patients take back their lives with a revolutionary technological approach to healthcare.
Job Details
Job: Full-time (7.5-hour shift)
Office Hours: Monday-Friday: 6 am-9 pm, Saturday: 7 am-7 pm
This position is contingent on successfully completing a criminal background check.
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