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Hotel Operations Manager

2 months ago

Littleton, Colorado, United States Denco Family Inc Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Denco Family Inc. The successful candidate will be responsible for overseeing the day-to-day operations of our hotel, ensuring exceptional guest experiences, and driving business growth.

Key Responsibilities
  • Operations Management: Supervise and coordinate the activities of hotel departments, including front desk, housekeeping, food and beverage, and maintenance.
  • Guest Services: Ensure that all guests receive exceptional service, resolving any issues promptly and efficiently.
  • Revenue Growth: Develop and implement strategies to increase revenue, including sales and marketing initiatives.
  • Team Leadership: Lead and motivate a team of hotel staff, providing coaching and training to ensure they have the skills and knowledge needed to excel in their roles.
  • Financial Management: Oversee the hotel's budget, ensuring that expenses are managed effectively and that financial targets are met.
  • Quality Control: Monitor and maintain high standards of quality in all aspects of hotel operations, including cleanliness, maintenance, and customer service.
  • Compliance: Ensure that all hotel operations comply with company policies, procedures, and regulatory requirements.
Requirements
  • Education: Bachelor's degree in Hospitality, Business Administration, or a related field.
  • Experience: Minimum 3 years of experience in hotel operations, with a proven track record of success in a leadership role.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team. Excellent problem-solving and analytical skills, with the ability to think strategically and make informed decisions.
  • Certifications: CHA (Certified Hotel Administrator) designation preferred.
What We Offer
  • Competitive Salary: A competitive salary and benefits package, including medical, dental, and vision insurance.
  • Professional Development: Opportunities for professional growth and development, including training and education programs.
  • Team Environment: A dynamic and supportive team environment, with a focus on collaboration and mutual respect.