Learning Resource Technician

1 month ago


Greeley, Colorado, United States Aims Community College Full time
Job Summary:

Aims Community College is seeking a highly motivated and detail-oriented Learning Resource Technician to join our team. As a key member of our Learning Commons, you will provide technology assistance to students, staff, and faculty, ensuring a seamless learning experience.

Key Responsibilities:
  • Provide technical support to students, staff, and faculty, resolving hardware and software issues in a timely and professional manner.
  • Manage student questions and concerns via phone, email, and in-person, ensuring prompt and accurate assistance.
  • Perform routine maintenance and updates on lab and circulating technology, including laptops, tablets, and eReaders.
  • Promote awareness and use of Learning Commons resources, instructional and technological support services.

Requirements:
  • Associate's degree in education, educational technology, business technology, communication media, CIS, or related field, or equivalent combination of education and experience.
  • Experience in maintaining and problem-solving basic computer, network, printer issues.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
  • Able to handle confidential tasks and materials with discretion.
  • Willingness to work a flexible schedule, including evenings, weekends, and holidays.

Preferred Qualifications:
  • Community college work experience.
  • Library work experience, including understanding and use of an Integrated Library System.
  • Advanced experience maintaining and troubleshooting software, devices, peripherals, and experience in the use of technology in the learning process.
  • Bilingual Spanish/English strongly preferred.

What We Offer:
  • A competitive hourly rate of $19.26.
  • Part-time employees receive benefits, including tuition waiver, access to the PERC (Aims gym), Aims Discount program, free parking, and PERA employer status.
  • Opportunities for professional growth and development.

How to Apply:
  • Submit a thorough and complete application, including a resume, cover letter, and copy of transcripts.
  • Compare your previous work experience to the job duties listed on the job posting under job description.
  • Enter the job duties you have performed under the Work Experience section on your job application.

Aims Community College is an Equal Opportunity Employer:

Aims Community College is committed to diversity, equity, and inclusion. We welcome applications from diverse candidates and are an equal opportunity employer. Selection will be based solely on merit and will be without discrimination based on age, ancestry, color, creed, disability, ethnicity, familial status, gender, gender identity, genetic information, marital status, national origin, sex, sexual orientation, race, religion, or veteran's status.

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