Emergency Response Equipment Specialist
3 weeks ago
As an Emergency Response Equipment Specialist at Siddons Martin Emergency Group, LLC, you will be responsible for performing repair work by traveling to assigned site locations. Your expertise in troubleshooting problems, specializing in emergency equipment, will be essential in ensuring the equipment is functional and in proper working condition.
Key Responsibilities
- Service and repair all fire apparatus equipment.
- Test and repair equipment by traveling to the location of the customer.
- Provide troubleshooting and installation of equipment.
- Attend to the needs of the customer whenever required.
- Confirm that equipment is functional.
- Provide telephone support to the customer for troubleshooting.
- Ensure equipment is in proper working condition after performing troubleshooting.
Requirements
- Willingness to travel within an assigned territory.
- Dependability.
- Excellent customer service skills, both verbal and written.
- Responsibility for high-quality repair process.
- Ability to work independently or with less supervision.
- Excellent verbal communication skills.
- Ability to work under pressure.
- Ability to manage service calls.
Education and Experience
- High School Diploma or GED.
- Clean driving record with or able to obtain a Class B non-exempt CDL driver license.
- Knowledge of repair principles and procedures in all areas of the Heavy Truck Repaid Industry.
Certifications and Licenses
- EVT (Emergency Vehicle Technician) and ASE Heavy Truck Certifications are a plus.
Physical Demands
The employee is regularly required to use hands to handle or feel; reach with hands and arms; and talk or hear. The employee is regularly required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee is occasionally required to walk stairs and/or climb ladders. The employee must occasionally lift and/or move objects up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.
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