Customer Service Ambassador

4 weeks ago


Fort Lauderdale, Florida, United States Robert Palmiotto - State Farm Agent Full time
Job DescriptionJob DescriptionROLE RESPONSIBILITIES:
As a customer service representative with Robert Palmiotto - State Farm Agent, you will be responsible for delivering exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We are seeking a detail-oriented and customer-focused team member who can provide policy information, assist clients with policy changes and updates, process insurance claims, and maintain accurate records of customer interactions.

Key Responsibilities:
  • Provide policy information and answer customer inquiries.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
Requirements:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.


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