Laboratory Operations Manager

1 day ago

Mount Juliet, Tennessee, United States Pace® Analytical Services Full time
About Us

Pace Analytical Services is a leading provider of environmental testing and analytical services. Our mission is to advance the science of businesses, industries, consulting firms, government agencies, and others by offering local-level service backed by a national laboratory network.

Job Description

Summary:

Pace Analytical Services is seeking a highly skilled and experienced professional to join our team as a Supervisor. The successful candidate will be responsible for providing or overseeing the analysis, administration, and oversight of laboratory, services, field, or testing policies, programs, and practices.

Essential Functions:

  • Supervise staff, including hiring, training, evaluating performance, providing compensation recommendations, and performance management.
  • Oversee and supervise broad areas of operations, including testing, scheduling, inventories, services, communication, and general coordination of the laboratory, services, and field.
  • Provide research, feedback, and decisions to resolve management and employee questions and requirements; assist with receiving customer feedback and coordinating resources and responses as required.
  • Ensure the accuracy of tests and operational databases, reports, and related details through audits, queries, and operational reviews; work with teams to resolve discrepancies.
  • Oversee or review, complete, and process broad degrees of tests, forms, documents, databases, and related materials and information.
  • Provide analysis, interpretation, and counsel to staff, management, and functional leaders regarding laboratory, services, field, or testing policies, programs, and practices; involve broad operations and leading implementation and change.
  • Analyze and review operations, results, feedback, and related laboratory, services, field, or testing information on an ongoing basis to determine trends, draw conclusions, interpret findings, and present results, proposals, and recommendations to management.
  • Assist with developing or participating in department or cross-functional project or program objectives, which includes proposed budgets, timelines, materials, personnel, and other project requirements; receive direction and present information to management.
  • Interpret and apply department policies and procedures and assist with applicable laws, rules, and regulations; receive guidance within these areas as needed.
  • Contribute to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
  • Promote and support the overall mission of Pace Analytical by demonstrating courteous and cooperative behavior when interacting with customers and staff; act in a manner that promotes a harmonious and effective workplace environment.

Qualifications:

Education and Experience:

A Bachelor's degree in chemistry, biology, or a closely related field; AND five (5) years of laboratory, services, field, or testing experience, including experience with complex programs or operations; OR an equivalent combination of education, training, and experience. Two (2) years of team leadership is strongly preferred.

Required Certificates, Licenses, and Registrations:

Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.

Required Knowledge and Skills:

  • Supervisory principles and practices.
  • Very complex to specialized principles, practices, and techniques in the laboratory, services, field, or testing area.
  • Broad understanding of the administration and oversight of laboratory, services, field, or testing programs, policies, and procedures.
  • Very complex to specialized methods to resolve laboratory, services, field, or testing problems, questions, and concerns.
  • Broad understanding of applicable laboratory, services, field, or testing laws, codes, and regulations.
  • Computer applications and systems related to the work.
  • Principles and practices to serving as an effective project team member.
  • Methods to communicate with staff, coworkers, and customers to ensure safe, effective, and appropriate operations.
  • Correct business English, including spelling, grammar, and punctuation.

Required Skills:

  • Supervising and evaluating employees and providing related recommendations.
  • Training others in policies and procedures related to the work.
  • Performing very complex to specialized professional-level laboratory, services, field, or testing duties in a variety of assigned areas.
  • Overseeing and administering broad and varied laboratory, services, field, or testing functions.
  • Serving as a team member and the development and management of projects.
  • Operating in a both a team and individual contributor environment.
  • Interpreting, applying, and explaining applicable laws, codes, and regulations.
  • Preparing very complex to specialized functional reports, correspondence, and other written materials.
  • Using initiative and independent judgment within established department guidelines.
  • Using tact, discretion, and prudence in working with those contacted in the course of the work.
  • Performing effective oral presentations to large and small groups across functional peers and the department.
  • Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
  • Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.

Benefits:

Pace Analytical Services offers a comprehensive benefits package, including 80 hours of paid vacation per year, 7 paid holidays per year, 2 floating holidays per year, 40 hours of paid sick time per year, paid bereavement leave, 8 hours of paid volunteer time per year, medical, dental, vision, voluntary short-term disability, long-term disability, life insurance, voluntary supplemental life insurance, traditional 401(k) and ROTH 401(k) with a company match, HSA, FSA, employee referral bonus, employee assistance program, tuition reimbursement program, employee recognition program, voluntary ID theft coverage, voluntary legal coverage, voluntary accident insurance, voluntary hospital indemnity insurance, and voluntary critical illness insurance.

Equal Opportunity Employer:

Pace Analytical Services is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state, or local laws.

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