Customer Service Coordinator

5 days ago


Rahway, New Jersey, United States Alexa Santana - State Farm Agent Full time
About the Role

We are seeking a Customer Service Coordinator - Insurance Industry to join our team at Alexa Santana - State Farm Agent. This role is perfect for individuals who enjoy working in a fast-paced environment and are committed to delivering exceptional customer service.

Key Responsibilities
  • Manage appointment scheduling and office communications.
  • Assist in handling incoming inquiries and maintaining customer records.
  • Engage in sales conversations with prospective and existing clients, identifying opportunities to offer insurance solutions.
  • Provide excellent customer service and follow up on client needs.
What You'll Need
  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.

The estimated salary for this position is $50,000 - $65,000 per year, depending on experience.



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