Front Desk Professional

We are a high-quality general dental practice and orthodontics seeking a skilled front desk coordinator to provide top-notch customer service and support our team.

$32.00 - $42.00 per hour

Main Responsibilities:

1. Patient Communication: Serve as the primary point of contact, ensuring patients feel valued and supported throughout their experience.
2. Treatment Planning: Collaborate with patients to create personalized treatment plans, addressing concerns and coordinating appointments.
3. Insurance Navigation: Expertise in insurance eligibility, co-pays, and deductibles, with accurate record-keeping of payments.
4. Team Support: Work closely with dental professionals and administrative staff to enhance office efficiency and patient satisfaction.

Essential Qualifications:

• Experience: At least 3 years of experience in a dental office setting, focusing on front desk management and treatment coordination.
• Interpersonal Skills: Excellent communication and interpersonal skills, with a strong emphasis on customer service.
• Attention to Detail: Strong attention to detail, particularly in financial transactions and record-keeping.