Ecommerce Manager

3 weeks ago

Rahway, New Jersey, United States Bed Bath N More Full time

We are seeking a dynamic E-commerce Account Manager at Bed Bath N More to oversee and enhance our online retail operations. The ideal candidate will have a strong background in e-commerce management, a keen eye for detail, and exceptional communication skills.

Job Responsibilities:
  • Client Management: Serve as the primary point of contact for assigned e-commerce accounts, build and maintain strong, long-lasting client relationships, and understand client needs to provide tailored solutions.
  • E-commerce Strategy: Develop and implement effective e-commerce strategies to drive sales and improve customer experience, monitor and analyze performance metrics, including sales, traffic, and conversion rates, optimize product listings, promotions, and marketing campaigns to maximize ROI.
  • Project Management: Coordinate with internal teams (marketing, design, logistics) to ensure timely and successful delivery of solutions, manage and prioritize multiple projects and client requests efficiently, oversee the execution of promotional activities and product launches.

Market Analysis: Conduct market research to identify trends, opportunities, and competitive landscape, provide insights and recommendations based on data analysis and industry trends.

Reporting and Communication: Prepare and present regular reports on account performance and key metrics, communicate effectively with clients and internal teams to address issues and opportunities, ensure that all client feedback is addressed promptly and effectively.

Problem Solving: Address and resolve any issues or challenges related to e-commerce operations and client accounts, implement solutions to improve processes and enhance customer satisfaction.

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