Digital Production Specialist

4 days ago


Chicago, Illinois, United States The UPS Store of Chicago Full time
Job Description

The Digital Production Specialist / Center Associate is responsible for delivering world-class customer service to all retail customers, including business owners, corporate professionals, and busy families. This role involves packing and processing shipments, managing and producing graphics and print orders, and operating various equipment.

Key Responsibilities:

  • Understand and fulfill the needs of walk-in customers and telephone/email inquiries.
  • Communicate effectively with customers, co-workers, vendors, and leadership.
  • Empathize and manage demanding, impatient, and/or frustrated customers.

Requirements:

  • High school diploma or GED required.
  • One year of customer service experience required.
  • One to two years of experience or a two-year degree in graphic design or a related field.
  • Strong computer skills, including Microsoft Office and Adobe Suites.
  • Knowledge of printing concepts and good communication skills.

Estimated Salary: $48,000 - $65,000 per year, depending on experience. The UPS Store offers a competitive salary, benefits package, and opportunities for growth and development.



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