Digital Surgical Specialist

20 hours ago


Chicago, Illinois, United States ZipRecruiter Full time
About Brainlab

Brainlab is a pioneer in digital medical technology, revolutionizing the industry with innovative software solutions. As an industry leader, we offer cutting-edge products and services that transform healthcare worldwide.

Job Overview

We are seeking a highly skilled Digital Surgical Specialist to join our team. This role requires excellent technical expertise, strong communication skills, and a passion for delivering exceptional customer experiences. If you're looking for a challenging opportunity to grow and contribute to the success of our company, we encourage you to apply.

Responsibilities
  • Conduct on-site clinical evaluations for new and existing customers to demonstrate product usage and improve Digital OR efficiency.
  • Provide consulting, guidance, and assistance to physicians and OR personnel by evaluating options and problem-solving during surgery.
  • Lead installations and establish functionality at new and existing customer sites.
  • Educate and train physicians and hospital personnel on Digital OR products and services.
  • Utilize engineering expertise to contribute to quality improvement processes.
  • Maintain site visits and regular contact with customers, assessing satisfaction and usage levels, and working to increase revenue.
  • Strategize with Account Managers to evaluate customer situations and identify sales leads.
  • Resolve product issues through detailed analysis and utilization of engineering expertise.
Requirements
  1. Bachelor's degree in Biomedical Engineering, Biomechanical Engineering, Bioengineering, Clinical Engineering, Nursing, or equivalent experience.
  2. Minimum 1-3 years of experience in a technical support role for a healthcare company or provider.
  3. Knowledge of surgical procedures, anatomy, and medical terminology.
  4. Proficient in PC software applications, including Microsoft Office.
What We Offer

We provide a competitive compensation package, including medical, dental, life insurance, LTD, STD, and matching 401(k) benefits. Our business casual environment encourages collaboration and innovation, making it an ideal place to grow your career.



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