Digital Product Designer

3 weeks ago


Chicago, Illinois, United States DesignX Community Full time
Job Description

We are looking for a talented Digital Product Designer to join our team at DesignX Community. As a key contributor to our Core UX team, you will play a crucial role in shaping the digital customer experience across all stages of the travel journey.

About the Role
As a Senior Designer – UX, you will help lead the design and definition of human-centered practices, integrating them into unpacking and improving the digital customer experience. You will work closely with cross-functional portfolio teams to provide leadership and support in defining United's digital product strategy.

Key Responsibilities
- Develop and maintain high-quality digital products that meet business needs and user requirements
- Conduct user research and analysis to inform design decisions
- Create and refine product roadmaps, design concepts, and prototypes
- Collaborate with cross-functional teams to prioritize and deliver product features
- Conduct usability testing and analyze results to identify areas for improvement
- Develop and maintain product documentation, including user guides and technical specifications

Requirements
- Bachelor's degree in a relevant field preferred (Human-Computer Interaction, information design, communications, Computer Systems, etc.)
- 3+ years of experience in UI/UX design
- Proficiency using UX and prototyping tools (Axure, Sketch, Adobe Creative Cloud, InVision, etc.)
- Experience with WCAG accessibility standards
- Proven effectiveness in working as a member in cross-functional teams which include business analysts, designers, researchers, developers, and product owners
- Experience with Agile and/or lean philosophy and methods
- Design experience for both web and mobile
- Ability to create wireframes as well as visual design comps
- A user-centered approach in design perspective and practice
- Excellent verbal and written communication skills
- Positive attitude and be able to work effectively in a team
- Strong sense of accountability and drive to get results
- High attention to detail but able to work quickly to meet deadlines
- Ability to solve problems creatively and effectively

About Our Company
DesignX Community is a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees. We are committed to uplifting and providing opportunities in the places where we work, live, and fly. Our careers offer a competitive benefits package aimed at keeping you happy, healthy, and well-traveled.

Benefits
- Competitive salary: $120,000 - $160,000 per year
- Employee-run 'Business Resource Group' communities
- World-class benefits like parental leave, 401k, and space available travel
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment

What We Offer
- A unique opportunity to shape the digital customer experience and contribute to the growth of our company
- A collaborative and dynamic work environment with a team of passionate professionals
- Opportunities for career growth and professional development
- A competitive salary and comprehensive benefits package

How to Apply
Please submit your resume and cover letter to us.

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