Administrative Support for Sales and Customer Experience

1 week ago


Newtown, Connecticut, United States 360 Recruiting Group Full time

We are looking for a skilled Sales/Service Admin to join our team at Sonics & Materials, Inc. This role requires exceptional communication and organizational skills to ensure the highest level of customer satisfaction.

Job Responsibilities
  • Responsible for order entry, answering phone lines, message management, data entry in CRM, and performing all customer service/sales support activities as needed.
  • Act as Primary Liaison between all departments to ensure customer needs are met.
  • Monitor expected ship dates to ensure timely delivery and expedite as needed.

Required Skills:

  • You have at least 2 years in a sales and/or customer service administrative role. Experience within a manufacturing environment preferred.
  • You have technical aptitude and can learn a complex product line with proper training.
  • You display a strong sales-minded attitude and understand the importance of the customer experience.

Location: Newtown, CT



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