Customer Service Representative

2 weeks ago


Scottsdale, Arizona, United States Randstad Full time
Job Summary

We are seeking a highly skilled and experienced Customer Service Representative to join our team at Randstad. As a key member of our client-facing team, you will be responsible for providing exceptional customer service and support to our clients in a call center environment.

Key Responsibilities
  • Respond to client inquiries and resolve general account issues in a timely and professional manner.
  • Follow standardized processes to complete monetary and administrative transactions.
  • Document and report client feedback for process improvement efforts.
  • Use a consultative approach to position products and services to clients.
  • Develop basic knowledge of the Company's funds, products, and services, and of the overall Financial Services industry.
Requirements
  • 2 years of experience in a customer-facing role.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and meet deadlines.
  • Basic knowledge of financial services and products.
What We Offer

As a Randstad employee, you will have access to a comprehensive benefits package, including health, dental, and vision insurance, as well as a 401K plan. You will also have the opportunity to work with a dynamic and supportive team, and to develop your skills and knowledge in a rapidly evolving industry.



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