Warehouse Operations Manager

7 days ago


Andover, Massachusetts, United States Orion Talent Full time

Job Title: Assistant Warehouse Manager

Job Summary:

We are seeking an experienced Assistant Warehouse Manager to join our team at Orion Talent. As a key member of our operations team, you will be responsible for ensuring the efficient operation of our warehouse, maintaining high levels of customer satisfaction, and driving profitability.

Key Responsibilities:

  • Assist the Branch Manager in ensuring efficient operations and optimal customer satisfaction to maintain profitability.
  • Be a hands-on leader, engaged with your team and department managers on the floor and assisting with all matters needed.
  • Be responsible for personnel management, standards and expectations, training, and other applicable matters.
  • Maintain a positive company image by providing courteous, friendly, and efficient customer service.
  • Oversee general compliance and adherence to policies and procedures including but not limited to safety, including HACCP and OSHA, security, inventory, and accountability.
  • Set an operational mission for the branch and follow up with employees to monitor activities and achieve the goals and standards set forth.
  • Assist with the mentorship, coaching, and development of Department Managers, annual performance reviews, promotions, and other applicable actions.
  • Maintain communication with corporate partners, and ensure all reports or paperwork is completed and processed in an accurate and timely manner.

Requirements:

  • 4 years' experience in management and operations.
  • Familiarity with warehouse, retail, or mass merchandising beneficial.
  • Excellent oral and written communication skills.
  • Ability to prioritize and manage competing deadlines.
  • Understanding of profit/loss, inventory control, hiring/training, payroll, security/loss prevention.
  • Strong customer service and satisfaction mentality, able to adapt and address challenges.


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