Assistant Branch Manager

4 weeks ago


Andover, Massachusetts, United States Orion Talent Full time

Orion Talent is seeking a seasoned operations expert to join their team as an Assistant Branch Manager. This role will be responsible for ensuring efficient operations and optimal customer satisfaction to maintain profitability.

Key Responsibilities:
  • Assist the Branch Manager in maintaining a positive company image by providing courteous, friendly, and efficient customer service.
  • Oversee general compliance and adherence to policies and procedures, including safety, security, inventory, and accountability.
  • Set an operational mission for the branch and follow up with employees to monitor activities and achieve goals and standards.
  • Assist with the mentorship, coaching, and development of Department Managers, annual performance reviews, promotions, and other applicable actions.

Requirements:

  • 4 years' experience in management and operations.
  • Familiarity with warehouse, retail, or mass merchandising beneficial.
  • Excellent oral and written communication skills.
  • Ability to prioritize and manage competing deadlines.
  • Understanding of profit/loss, inventory control, hiring/training, payroll, security/loss prevention.
  • Strong customer service and satisfaction mentality, able to adapt and address challenges.

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