Lending Operations Director

3 weeks ago


Bedford, Indiana, United States Hoosier Hills Full time
Job Description

In this pivotal role, you will be responsible for strategic planning, process improvement, and team leadership to ensure efficient and compliant execution of lending activities. You will collaborate closely with senior leaders to align lending strategies with organizational goals and enhance member satisfaction.

  • Strategic Leadership:
    • Vision Development: Create and implement the strategic vision for lending operations.
    • Process Optimization: Continuously identify and implement strategies to enhance lending processes.
    • Partnerships: Foster internal and external partnerships to optimize business performance.
    • Team Development: Lead and mentor a high-performing team.
  • Portfolio, Policy, and Risk Management:
    • Risk Analysis: Proactively identify and manage loan portfolio risks.
    • Policy Oversight: Own and manage the lifecycle of all lending policies.
    • Secondary-Market Expertise: Provide oversight for secondary-market programs.
    • Credit Review Participation: Engage in credit reviews and audits.
  • Member Experience and Innovation:
    • Service Improvement: Enhance service levels for processing, underwriting, closing, and funding across all portfolios.
    • Trend Awareness: Keep up with industry trends and technologies.
    • Cross-Department Collaboration: Work closely with IT and Innovation teams.
    • Member Engagement: Regularly evaluate Member experience and service.


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