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Banquet Team Lead

2 months ago


New Orleans, Louisiana, United States Davidson Hospitality Group Full time
About the Role

We are seeking a highly skilled and experienced Banquet Captain to join our team at Davidson Hospitality Group. As a key member of our events team, you will be responsible for ensuring the smooth execution of banquet functions, providing exceptional customer service, and maintaining the highest standards of quality and professionalism.

Key Responsibilities
  • Lead and supervise banquet staff during events to ensure seamless execution and exceptional customer service.
  • Coordinate with kitchen staff to ensure timely delivery of food and beverage service, maintaining the highest standards of quality and presentation.
  • Maintain inventory of banquet supplies and equipment, ensuring that all necessary items are available and in good condition.
  • Communicate effectively with clients to ensure satisfaction with event, responding promptly to any concerns or issues that may arise.
  • Provide exceptional customer service to guests, ensuring that their needs are met and exceeded.
Requirements
  • Proven experience in banquet or events management, with a strong track record of delivering high-quality results.
  • Excellent leadership and communication skills, with the ability to motivate and inspire team members.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Ability to work effectively in a fast-paced environment, with a high level of energy and enthusiasm.
  • Strong attention to detail, with a focus on quality and customer satisfaction.