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Strategic Account Executive

2 months ago

Salisbury, Maryland, United States SiteOne Landscape Supply Full time
Position Overview

The Key Account Manager for the Eastern Shore is a pivotal member of our sales team, responsible for cultivating relationships with key clients to drive business growth within these accounts.

Key Responsibilities:

  • Oversee a portfolio of existing SiteOne accounts, typically managing between 40 to 60 accounts with a minimum total value of $3 million.
  • Proactively pursue new business opportunities within current accounts, focusing on increasing profit margins in existing services or expanding SiteOne's reach into new service areas.
  • Build and maintain strong, enduring relationships with key personnel at client organizations.
  • Ensure clients are fully informed about and utilizing all of SiteOne's offerings, including educational resources, vendor support, and partnership programs.
  • Achieve a minimum of $100k in gross margin growth annually.
  • Utilize SiteOne's Territory Alignment tools to identify and prioritize key accounts.
  • Maintain a high level of customer satisfaction among assigned accounts.
  • Collaborate effectively with various SiteOne resources, including Sales Support Representatives, Line of Business Specialists, and store associates.
  • Employ solution-oriented sales tools and methodologies to maximize growth potential with assigned accounts.
  • Track and report progress on opportunities to demonstrate measurable outcomes.
  • Facilitate customer order placements and oversee the fulfillment process.
  • Keep up-to-date with relevant professional and technical knowledge.
  • Address customer complaints by investigating issues and formulating effective solutions.
  • Work alongside the Business Development Manager or store staff to ensure a smooth transition for key accounts.

Desired Skills:

  • Minimum of 3 years of experience in key account management.
  • Strong preference for candidates with experience in agronomics, landscape maintenance, or turf management.
  • Proven track record of establishing strong client relationships to effectively drive sales, negotiate agreements, resolve conflicts, and deliver exceptional customer service.
  • Familiarity with the sales cycle and solution selling techniques.
  • Demonstrated ability to engage decision-makers within client organizations.
  • Strong communication skills to articulate value propositions and differentiate SiteOne's products and services.
  • Quick decision-making abilities.
  • High school diploma or equivalent is required; a college degree is preferred.

Benefits:

  • Weekly pay with DailyPay options available.
  • Competitive salary and compensation package.
  • Comprehensive medical, dental, and vision insurance plans.
  • Paid time off and holidays.
  • 401k plan with company matching.
  • Tuition reimbursement opportunities.
  • Generous associate referral program.
  • Company-provided apparel and work boot vouchers.
  • Opportunities for career advancement.
  • Paid training and access to business certifications.
  • Free counseling services and employee assistance programs.
  • Life insurance and both short- and long-term disability coverage.
  • Discounts on products.
  • Most branches are closed on Sundays.