Receiving Assistant

4 days ago

Richardson, Texas, United States Natural Grocers Full time
Job Summary

At Natural Grocers, we are seeking a highly organized and detail-oriented Receiving Assistant to join our team. As a Receiving Assistant, you will play a critical role in ensuring the smooth operation of our receiving department, working closely with the Receiving Manager to receive and process incoming products, manage inventory, and maintain a clean and organized warehouse environment.

Key Responsibilities
  • Receive and process incoming products, including date, accuracy, and damage checking
  • Scan all incoming and outgoing products
  • Stage products for efficient delivery to the sales floor
  • Process POs, RPOs, mispicks, invoices, and paperwork timely and accurately
  • Research and process all discrepancies
  • Communicate with department managers regarding delivery issues and vendor out-of-stocks
  • Follow up on special orders
  • Operate a forklift and pallet jack as required
  • Maintain a clean and organized back room
  • Work with department managers to address performance issues within the department
  • Support store opening and closing activities, including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities
  • Handle register functions, including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes
  • Maintain the safety and security of customers and employees
  • Assist in training and monitoring of department personnel, including assigning and following up on tasks
  • Take the initiative to provide additional help and backup in the store and provide store backup on the sales floor when receiving duties are complete
  • Answer customer questions per company standards and policies, including the use of Structure/Function statements and/or statements of nutritional support
  • Continually increase product knowledge
  • Use SAP and inventory management software, email, and utilize other IS programs as needed
Requirements
  • High School diploma, GED, or equivalent preferred
  • 1 year of experience in grocery/retail or receiving environment preferred; natural foods background is a plus
  • 1 year of experience supervising others preferred
  • Ability to obtain forklift certification
  • Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable
  • Ability to manage changing priorities and stay focused on the task at hand
  • Possess a sense of urgency in the completion of tasks
  • Possess excellent customer service skills
  • Highly organized with great attention to detail
  • Ability to take direction and follow through
  • Must be cashier trained and able to count currency
  • Proficient in MS Word, Excel, and Outlook
Benefits
  • Birthday Bonus Pay
  • Vitamin Bucks (up to $2,080 earned as store credit annually)
  • Holiday Pay for 5 Holidays Stores Closed
  • Paid Time Off (sick days and vacation) that Increases with Tenure
  • Paid Nutrition Education
  • good4u Crew Member Discount
  • {N}power Program (customer appreciation and rewards program)
  • Regular, Scheduled Pay Increases
  • Advancement Opportunities and Career Development
  • Health and Wellness Program
  • Employee Assistance Program (EAP)
  • Employee Referral Program
  • Medical, Dental, and Vision Insurance
  • Paid Parental Leave
  • Paid Medical Leave (through company-paid short-term disability insurance)
  • Company-Paid Short-Term Disability Insurance
  • Company-Paid Life Insurance
  • Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
  • Retirement Savings Plan (401k) with discretionary Company Match
  • Healthcare and Dependent Care Flexible Spending Account (FSA)
  • Health Savings Account (HSA) with Company Match
Diversity Statement

At Natural Grocers, we honor our differences, embrace diversity, and cultivate inclusion because both individual and societal health are rooted in these principles. Our Crew is diverse not only in gender, race, ethnicity, sexual orientation, religion, abilities, and age but also in cultural backgrounds, thoughts, and ideas. Celebrating our diversity refreshes, expands, and shapes our perspective, energizing our mission of equitable access to health and wellness for all.

We welcome everyone who would like to join us in this mission, with gratitude for the unique life experience each person brings to the table. We are committed to nurturing an ecosystem of diversity and inclusion in which our Crew can continue to thrive.

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