Technical Operations Manager
6 days ago
We are seeking a highly skilled Technical Operations Manager to join our team. As a key member of our operations team, you will be responsible for managing IT infrastructure and ensuring seamless integration with other systems and applications.
This role requires a strong understanding of software and hardware products, as well as experience with customer relationship management (CRM) systems, helpdesk software, and remote support tools.
The ideal candidate will possess excellent communication skills, able to effectively engage with both technical and non-technical users. They should also have experience leading teams and motivating individuals to achieve goals.
Key Responsibilities:
- Lead and manage a team of operations technicians.
- Develop and implement IT policies and procedures.
- Manage IT infrastructure, including technologies such as disaster recovery, backups, O365, InTune, AVD, SCCM, Hyper-V, ESXi, VDI, AWS, Azure, Axonius, and IT Storage (SAN).
- Ensure compliance with security protocols and regulations.
- Collaborate with cross-functional teams to ensure seamless integration with other systems and applications.
Requirements:
- Bachelor's degree.
- At least 15 years of experience.
- Active TS/SCI clearance.
- Must be a U.S. citizen.
- Ability to work 2-3 days per week onsite at customer DC location.
Estimated Salary: $110,000 - $130,000 per year.
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