Current jobs related to Guest Service Representative - Olathe, Kansas - KMG Hotels

  • Guest Service Representative

    2 months ago

    Olathe, Kansas, United States KMG Hotels Full time

    {"Job Title": "Guest Service Agent", "Job Description": "Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at the Courtyard by Marriott Kansas City Olathe. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest...

  • Guest Service Representative

    3 weeks ago

    Olathe, Kansas, United States KMG Hotels Full time

    Job Title: Guest Service AgentJob Summary:We are seeking a highly motivated and customer-focused Guest Service Agent to join our team at the Courtyard by Marriott Kansas City Olathe. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Guest...

  • Customer Service Representative

    3 weeks ago

    Olathe, Kansas, United States KMG Hotels Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at the Courtyard by Marriott Kansas City Olathe. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide warm and welcoming greetings to...

  • Overnight Customer Service Representative

    2 months ago

    Olathe, Kansas, United States Crunch Fitness Full time

    Job Title: Overnight Member Services RepresentativeAt Crunch Fitness, we're committed to creating an inclusive and diverse workplace. As an Overnight Member Services Representative, you'll be the face of our operation, handling all preliminary guest questions and concerns while maintaining a fun and supportive atmosphere for our members.Key...

  • Guest Services Associate

    2 months ago

    Olathe, Kansas, United States KMG Hotels Full time

    Position Overview:The Candlewood South Olathe Hotel is seeking dedicated individuals to fill the role of Guest Services Associate. We are looking for candidates who are committed to providing exceptional service and ensuring our guests enjoy a pleasant experience during their stay.Key Responsibilities:Previous experience in the hospitality industry is...

  • Overnight Customer Service Representative

    3 weeks ago

    Olathe, Kansas, United States Crunch Fitness Full time

    Job Title: Overnight Member Services RepresentativeThe Overnight Member Services Representative is the face of our operation, providing exceptional customer service to our members and guests. This role requires a warm and welcoming demeanor, with a focus on creating a fun and supportive atmosphere in our facilities.Key Responsibilities:Greet all members and...

  • Guest Service Team Member

    3 weeks ago

    Olathe, Kansas, United States Wingstop Restaurants Full time

    Deliver World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be the face and voice of our brand, delivering exceptional experiences to our guests. Your primary responsibility will be to provide authentic, positive, and genuine interactions with our guests, ensuring they feel valued and appreciated.Key Responsibilities:Greet...

  • Customer Service Representative

    2 weeks ago

    Olathe, Kansas, United States Zaxby's Full time

    Zaxby's is a fun and welcoming place to work, where you can spend time with friends and enjoy great food.As a Customer Service Representative, you will take and enter orders, handle payments, keep the dining room and other guest areas clean, and provide excellent service to our guests by following standard operating procedures with a sense of urgency.Key...

  • Customer Service Representative

    2 weeks ago

    Olathe, Kansas, United States Wingstop Full time

    Delivering World Class Service at WingstopAs a Guest Service Team Member at Wingstop, you will be responsible for creating authentic, positive, and genuine experiences for our guests. This includes interacting with guests by greeting them, answering the phone, taking and delivering orders, and providing exceptional customer service.Key Responsibilities:Act...

  • Customer Service Representative

    3 weeks ago

    Olathe, Kansas, United States KMG Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at the Courtyard by Marriott Kansas City Olathe. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesCheck-in and check-out guests, ensuring...

  • Front Desk Representative

    3 weeks ago

    Olathe, Kansas, United States KMG Hotels Full time

    About the Job:The Candlewood South Olathe Hotel is seeking a dedicated and customer-focused individual to join our team as a Front Desk Representative. As a key member of our front desk team, you will be responsible for ensuring that our guests have an exceptional stay experience. This role requires a strong commitment to customer satisfaction and a...

  • Sales and Customer Service Representative

    3 weeks ago

    Olathe, Kansas, United States Massage Envy Full time

    Unlock Your PotentialAt Massage Envy Mt Oread, we're on a mission to deliver exceptional experiences and grow our member base. As a Sales and Customer Service Representative, you'll play a vital role in helping clients feel their best. Your passion for helping others will shine through in every interaction, and you'll be rewarded with a competitive base pay...

  • Customer Service Representative

    3 weeks ago

    Olathe, Kansas, United States Genesis HealthCare Full time

    Front Desk Associate Job DescriptionWe are seeking a responsible and friendly Front Desk Associate to join our team at Genesis Health Clubs. As a Front Desk Associate, you will be the first point of contact for our members and guests, providing exceptional customer service and ensuring a positive experience for all who visit our clubs.Key...

  • Customer Service Representative

    3 weeks ago

    Olathe, Kansas, United States Olathe Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at the Olathe Community Center. As a Customer Service Representative, you will be responsible for providing exceptional customer service to the public, handling routine questions, and resolving customer issues. This is a part-time opportunity, working up to 19 hours a...

  • Customer Service Representative

    2 weeks ago

    Olathe, Kansas, United States TEKsystems Full time

    Ahead of the curve, TEKsystems is seeking a skilled Customer Service Representative to join our team in Olathe, KS.Job Summary:As a Customer Service Representative, you will be responsible for handling work ticket orders for our national accounts, including Lowes, Amazon, Target, and Walmart.Key Responsibilities:Qualifying and verifying customer...

  • Customer Service Representative

    2 weeks ago

    Olathe, Kansas, United States The Pinnacle Group Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team at The Pinnacle Group. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring that our clients are satisfied with our services.The...

  • Customer Service Representative

    3 weeks ago

    Olathe, Kansas, United States U-Haul Full time

    Customer Service Representative Job DescriptionThe Customer Service Representative will be the face of U-Haul's exceptional service, ensuring customers receive the help they need on their journeys. This role involves inspecting and maintaining equipment, assisting customers, and using up-to-date technology to dispatch and return equipment. As a Customer...

  • Customer Service Representative

    3 weeks ago

    Olathe, Kansas, United States Kaleb Hale - State Farm Agent Full time

    Job Title: Customer Relations RepresentativeAt Kaleb Hale - State Farm Agent, we're seeking a highly skilled Customer Relations Representative to join our team. As a key member of our agency, you will play a vital role in delivering exceptional client experiences that drive business growth.Key Responsibilities:Manage customer inquiries and resolve issues in...

  • Customer Service Representative

    4 weeks ago

    Olathe, Kansas, United States Kaleb Hale - State Farm Agent Full time

    Job Title: Customer Relations RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will play a vital role in delivering exceptional client experiences and driving business growth.Responsibilities:Manage customer inquiries and resolve issues in...

  • Customer Service Representative

    3 weeks ago

    Olathe, Kansas, United States Safari Belting Full time

    Inside Sales RepresentativeWe are seeking a highly motivated and organized Inside Sales Representative to join our team at Safari Belting. In this role, you will be responsible for processing quotes and orders, addressing customer inquiries, and building sales opportunities.Key Responsibilities:Accurately create quotes and process ordersFollow up on open...

Guest Service Representative

2 months ago

Olathe, Kansas, United States KMG Hotels Full time
Job Summary

We are seeking a highly skilled Guest Service Representative to join our team at KMG Hotels. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities
  • Guest Service: Greet and register guests, obtain pertinent information, and establish credit prior to assigning rooms.
  • Customer Support: Identify the needs of each guest and provide relevant information regarding hotel services and amenities. Respond to all guest requests in a timely manner.
  • Reservation Management: Take reservations from incoming callers while providing superior service and input all information into the hotel management system. Update and cancel reservations as requested by the guest.
Additional Responsibilities
  • Problem Solving: Identify and resolve problems in a timely manner, developing alternative solutions and using reason at all times.
  • Teamwork: Contribute to building a positive team spirit, treating others with respect and consideration regardless of their status or position.
  • Quality and Quantity: Meet productivity standards, complete work in a timely manner, prioritize and plan work activities, and use time efficiently.
  • Adaptability: Deal with frequent change, delays, or unexpected events, changing approach or method to best fit a situation.
  • Compliance: Responsible for cash drawer content and transactions during shifts, ensuring accuracy of daily deposits and maintaining accurate records.
Requirements
  • A High School diploma or equivalent is preferred.
  • Hospitality and/or customer service experience is preferred.
  • The ability to develop an understanding of concepts, practices, pre-established guidelines, and procedures used by the company in relation to guest service is necessary.
  • Computer skills preferred.
Physical Demands
  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to finger, handle or feel, reach with hands and arms, climb or balance, and talk or hear.
  • The employee is frequently required to stoop, kneel, crouch, or crawl and taste or smell. The employee must regularly lift and or move up to 25lbs, occasionally lift or move up to 50lbs.
  • Specific vision abilities required by this job include peripheral vision and depth perception.