House Manager-Kirkland Area

13 hours ago

Redmond, Washington, United States Redwood Family Care Network Full time
Job Title: House Manager

We are seeking a highly skilled and compassionate House Manager to join our team at Redwood Family Care Network. As a House Manager, you will be responsible for the day-to-day oversight and support of residential services, ensuring the health, well-being, and safety of our clients.

Key Responsibilities:
  • Provide supervision, training, and oversight of employees providing care in homes.
  • Ensure all clients have needed personal care items, clothing, recreational items, entertainment equipment, and access to preferred activities.
  • Monitor and supervise staff to ensure that each client is receiving the necessary support to participate in activities and achieve their goals.
  • Ensure overall quality of care, supervision, and safety of SAILS clients, along with proper documentation to company standards.
  • Coordinate staff new hire training, outside training, and ensure employees are fully competent at their current job.
  • Conduct weekly compliance checks and medication audits of homes to ensure each home follows state regulations and SAILS Washington policies.
  • Attend client PCSP meetings, collaborate with Client Services Program Manager on designing and developing Individualized Instruction Support Plans (IISP), and coordinate new IISP and goal revisions with the residential team.
Requirements:
  • Ability to pass a Washington State background check and maintain active NAR, successful completion of 75 CORE Basic Training, Nurse Delegation, CPR/First Aid, and other state or agency required training or licensing.
  • Current and Active CNA is required.
  • Ability to work collaboratively with the Compliance Department, Behavior Department, Accounts Specialists, and Human Resources to ensure client care needs are met.
Work Environment:

This position is in the field, and work is high-pressure, often requiring attention after traditional work hours. Extended periods of standing or sitting may be required at a desk while using the computer, phone use is frequent. The employee may be occasionally exposed to outside weather conditions.

While performing the essential functions of this job, the employee will be exposed to clients who may ask inappropriate personal questions, display socially unacceptable personal behaviors, use profanity and sexually explicit phrases, make insulting remarks or threats regarding appearance, age, sex, or race, and exhibit defiance, dishonesty, and assaultive or self-destructive behaviors.

Physical demands include regularly required sitting, standing, walking, talking, and hearing; using hands to finger, handle, or feel; and reaching with hands and arms. The employee is occasionally required to climb or balance and stoop. The employee must regularly lift and/or move up to ten pounds and occasionally lift and/or move up to fifty pounds.

Specific vision abilities required by this job include close, distant, and peripheral vision, color, and depth perception, and ability to adjust focus.

This is a full-time position with work hours from 06:45am-3:00pm Monday-Thursday and Friday 7:00AM-2:00PM, unless otherwise noted by the Residential Director. The employee will be included in a rotating On-Call schedule where they will be expected to report to duty if needed to cover a shift or respond to an emergency.

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